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Privacy Policy

Effective Date: 1/25/2025

This Privacy Policy explains how Ember Technologies, LLC (“Company,” “we,” “us,” or “our”), doing business as pingd, collects, uses, stores, and protects your personal information when you use our daily texting service (“Service”). By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

  1. Personal Information:

    • Phone Number: We collect your phone number to send you daily text messages.

    • Email Address: We collect your email address for account setup, communication, and support.

  2. Automatic Information:

    • We do not collect any additional information automatically (e.g., cookies or location data), unless explicitly stated.

2. How We Collect Information

  • Sign-Up Form: You provide your phone number and email address when you sign up for our Service through our online form.

3. How We Use Your Information

  • Service Provision: We use your phone number to send daily text messages as requested.

  • Account Management: We may use your email address to manage your account, provide customer support, or send updates.

  • Service Improvements: We may use an LLM (Large Language Model) platform to improve the content of our messages. We store message history (including your personal information) in an encrypted cloud database to avoid repetition and enhance your experience.

4. Third-Party Services

We rely on third parties to facilitate certain aspects of our Service:

  1. SMS Platform: We use a third-party SMS provider to deliver text messages. This provider has access to your phone number as necessary to perform their functions but may not use it for other purposes.

  2. LLM Platform: We use a third-party LLM service to generate or improve the content of our daily messages. This platform may process your message history in an encrypted environment to ensure a better user experience.

Each third-party service provider is contractually obligated to protect your data and use it only for the services we request.

5. International Users

Although we are based in the United States, we operate worldwide. Your information may be transferred to—and stored on—servers located in the United States or other countries. We take steps to ensure that your information receives an adequate level of protection in the jurisdictions in which we process it.

6. Data Sharing and Disclosure

  • No Unauthorized Sharing: We do not sell or rent your personal information. We do not share your data with third parties except for the specific third-party services listed above (SMS platform, LLM platform) or if required by law.

7. Data Storage and Retention

  • Storage: We store your message history (including phone numbers and messages) in an encrypted cloud database.

  • Retention: We keep your personal data only as long as it is necessary for the purposes stated in this Privacy Policy or as required by law.

8. Your Rights and Choices

  • Access, Correction, and Deletion: You have the right to access, correct, or delete your personal information. To make a request, please email us at jordan@jordangibbs.xyz.

  • Opt-Out: You can opt out of our daily texting Service at any time by following the unsubscribe instructions in our text messages or by contacting us at the email above.

9. Children’s Privacy

Our Service is intended for adults 18 years of age or older. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently received personal data from someone under 18, we will delete such information without notice.

10. Data Security

  • Encryption: We use encryption to protect your data in transit and at rest.

  • Access Controls: We restrict access to personal information to authorized personnel who need it to operate, develop, or improve our Service.

  • No Unapproved Third-Party Access: We do not allow unauthorized third parties to access your data.

While we take data protection seriously, no security measure is 100% foolproof. We cannot guarantee absolute security, but we follow industry best practices to safeguard your information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the Effective Date. Your continued use of the Service after any modifications indicates your acceptance of the revised Privacy Policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Ember Technologies, LLC (pingd)
Email: jordan@jordangibbs.xyz

By using our Service, you acknowledge that you have read and understood this Privacy Policy.

This Privacy Policy was last updated on 1/25/2025.

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